Legal Compliance

✔ The initial vetting process

✔ Licensing

✔ The difference between local and national laws

✔ Passing Regular Audits

Business Management

✔ Hiring/Training

✔ Service User Intake

✔ Billing/Insurance

✔ Systems

✔ Capital/Equipment

Marketing & Sales

✔ Naming strategy

✔ Location/Placement 

✔ Strategic planning for your service offerings

✔ Advertising and marketing

✔ Networking

✔ The power of strategic relationships

CHOOSE THE RIGHT BUSINESS 

Get clear on the different types of health & social care businesses and how they differ in 4 areas: compliance, resources, operations and management. You will choose the right business type that matches your passion and feels manageable practically and financially for maximum success. 

• Choose the right health & social care business type.

• Understand the big-picture path and timeline.

• Create manageable expectations and workflow.

ALIGN YOUR MISSION & MARKET

Connect to the mission that drives you to start this business, what kind of leader you choose to be and how you want to serve your community. This will help you stay motivated throughout the program and beyond. Once you are clear on your WHY, you will perform market research to ensure you understand your market's challenges and know how to communicate with your stakeholders effectively. 

• Connect to your mission and passion.

• Identify your market and who specifically you want to serve.

• Perform consultations with potential stakeholders.

PLAN YOUR BUSINESS FOR SUSTAINABLE SUCCESS

Perform in-depth research to understand what costs and resources are relevant to you so you can create financial projections and a winning business plan and clarify how you will fund your business. After this module, you will have all the information you need to apply for relevant compliance or funding should this apply to you. 

• Create financial objections.

• Create your business plan.

• Decide on appropriate funding options.

DELIVER HIGH-QUALITY CARE WITH ROBUST SYSTEMS

Set up key systems and processes to ensure seamless recruitment and training of high-quality staff; precise care planning and operational procedure for providing the highest quality care in your market; and all relevant documentation and processes to ensure compliance and to lead as an ethical provider. 

• Identify and set up relevant digital systems for your business.

• Plan processes and create procedures for operating your business.

• Hire key staff members to be able to start your business.

MASTER COMPLIANCE AND REGULATION

Choose a path to implement based on what kind of compliance and regulation your type of business requires. Here you will ensure that you have all the pieces in place for completing your compliance applications or any other paperwork to get your business up and running in the fastest time frame. 

• Understand the exact compliance and regulations that are relevant to you.

• Submit your applications and create all relevant documentation.
• Receive compliance and regulatory green light to start operating.

ESTABLISH YOUR BRAND PRESENCE

Develop a powerful brand and brand presence that speaks quality care, ethics and trust. This piece is key for effective communication with stakeholders and a consistent marketing message that you can use for marketing materials, portals and contract bids. Position yourself as the best solution in your market, and be visible and easy to find online. 

• Lead your business with a powerful mission and vision statement.

• Create an effective USP that gives you a competitive advantage.
• Develop an effective website and online presence.

WIN TENDERS AND CONTRACTS

Understand the process of identifying the right business opportunities and acquiring clients for your health and social care business type. You will learn how to write powerful bids and proposals to ensure that you are the first choice provider for both government and private contracts.  

• Understand the process of using NHS Framework and public and private sector portals.
• Identify business opportunities and contracts.
• Learn how to write powerful bids and proposals.

BE THE OBVIOUS CHOICE WITH EFFECTIVE MARKETING

Learn different types of online and in-person strategies. You will plan and execute an effective marketing campaign that maximises your chance of being the chosen provider every time. Learn how to use paid advertising or have clients and stakeholders contact you for free. 

• Learn how to create an effective social media presence and campaigns.
• Discover in-person and networking opportunities for finding clients.
• Develop and start executing your winning marketing plan.

START OPERATING YOUR BUSINESS

Start on a high note by fully preparing for the big opening day and the first few shifts. Understand how to show up as a leader from day one and ensure that your business and staff are fully prepared to deliver high-quality service to the stakeholders and the service users. 

• Create a checklist and ensure that all bases are covered.
• Implement high-level training and onboarding for your staff.
• Start delivering care with a robust process that your entire team can easily follow.

SEAMLESS DAY-TO-DAY OPERATIONS

Refine and optimise your processes and workflows using key performance indicators and feedback from stakeholders, staff and service users to ensure the highest quality care, staff retention and happy stakeholders. Be prepared to overcome challenges and contingencies without compromising care, compliance and regulations, and your reputation.  

• Develop a robust system for seamless daily operations
• Recruit the best staff and maximise retention, compliance and high-quality care delivery.
• Be prepared for regulators and commissioners.

BECOME A LEADER IN HEALTH & SOCIAL CARE

Develop relevant skills and mindset shifts to be an effective business and market leader capable of taking your company to financial success, leading your team to become an example of high-quality care and raising the bar in your market as an exemplary Ethical provider. 

• Shift from an employee mindset to a CEO of a business.
• Develop leadership and team management skills.
• Continuously lead yourself and your team with your powerful vision and values.

THE NEXT STEPS: WHEN TO SCALE?

What got you here isn’t what will get you there! Understand what it takes to create a successful business that is on the route to becoming sustainable and scalable. After this module you will have everything that you need to continue operating and leading your business from an empowered and supported place.

• Develop a vision for the next 2 years of your business.
• Create a checklist to ensure long-term sustainability and scalability, and know when to seek external support. -> membership.
• Determine the key milestones and key performance indicators to tell you when you are ready to scale.

STAY ON TOP OF COMPLIANCE AND REGULATIONS

Getting compliance and regulation greenlight is only the start; keeping it is challenging for many start-ups. You will learn to report necessary changes and incidents, continue fulfilling key expectations, have up-to-date information; understand time frames for anticipating and preparing for various inspections; and audit your performance to avoid unpleasant surprises. 

• Know how to report mandatory notices and changes.
• Prepare for seamless audits and inspections.
• Stay up to date with key information.

CREATE COMPREHENSIVE POLICIES AND PROCEDURES

One of the big challenges and costs for many health and social care start-ups is having up-to-date and legally sound policies and procedures essential for staffing, operations and delivery inside your business. We give you our entire template pack to save you thousands of pounds and hundreds of hours.

• Be clear on exactly what documents your type of business requires.
• Learn how to tailor policies and procedures to your business needs.
• Have all your key forms, daily logs and assessments ready for operations (digital & physical).

Access to the Membership for 6 Months -  £1194 + VAT. It includes the following group calls:

✔ Live Compliance Clinic - Monthly

✔ Live Tender

✔ Contract/Opportunities - Monthly

✔ Live Tender Writing Audits  - Monthly

Policies & Procedures  

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Tender Writing Template

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Business Plan Template

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Branding Template

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Guest Speakers (clients, healthcare businesses & topics)

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CPD Certificate

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